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About Field Operations at ADT

An analytical thinker. A problem-solver who can manage all aspects of security system installation. As a member of our ADT Field Operations team, you’ll work closely with our customers and our customer care team. You’ll ensure all systems are installed and running properly. You’ll need the ability to test all components, diagnose and troubleshoot, as well as repair and escalate issues as necessary. Ready to become an Everyday Hero and make a difference by helping others protect what matters most to them??

Service Technician

Apply Later Job ID 1813365 Date posted

Position Summary

The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system.  The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.

  • Locate and alleviate trouble with damaged equipment or wiring.
  • Readjust equipment, repair or replace inoperative equipment and test for operation. 
  • Read blueprints, building and electrical plans in order to complete equipment repairs. 
  • Prepare trouble order forms to report temporary repairs. 
  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education/Certification:
  • High school diploma or GED.

Experience:

  • Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
  • Excellent communication skills.
  • Valid driver's license required.
As of April 2017, Protection1 merged with ADT to become the leading company in the electronic security industry. As we progress through our integration, you will see collateral, building signs and apparel from both companies, but please know: we are on our way to becoming a completely unified ADT and while that happens, we are better together.
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  • Installation, Bowie, Maryland, United StatesRemove
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