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About Field Operations at ADT

An analytical thinker. A problem-solver who can manage all aspects of security system installation. As a member of our ADT Field Operations team, you’ll work closely with our customers and our customer care team. You’ll ensure all systems are installed and running properly. You’ll need the ability to test all components, diagnose and troubleshoot, as well as repair and escalate issues as necessary. Ready to become an Everyday Hero and make a difference by helping others protect what matters most to them??

Service Technician

Apply Later Job ID 1710703 Date posted 02/17/2017

Company Overview:


ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to nearly seven million customers, and it employs approximately 17,000 people at 200 locations. More information is available at www.adt.com.

Position Summary:

The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system.  The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections. 
  • Locate and alleviate trouble with damaged equipment or wiring. 
  • Readjust equipment, repair or replace inoperative equipment and test for operation. 
  • Read blueprints, building and electrical plans in order to complete equipment repairs. 
  • Prepare trouble order forms to report temporary repairs. 
  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education/Certification                           
  • High school diploma or GED.
Experience:
  • Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
  • Excellent communication skills.
  • Able to read building electrical and sprinkler plans as required for clearing equipment trouble
  • Standing, stooping, lifting,climbing,crawling
  • Valid driver's license required. 
Want to learn more about ADT?
Visit us online at www.adt.com or on Facebook.
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