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About Field Operations at ADT

An analytical thinker. A problem-solver who can manage all aspects of security system installation. As a member of our ADT Field Operations team, you’ll work closely with our customers and our customer care team. You’ll ensure all systems are installed and running properly. You’ll need the ability to test all components, diagnose and troubleshoot, as well as repair and escalate issues as necessary. Ready to become an Everyday Hero and make a difference by helping others protect what matters most to them??

Commercial Installer - Gainesville, FL

Apply Later Job ID 1715124 Date posted
Position Summary:
Perform installation of Customer's Commercial Security equipment including alarm systems, CCTV, Card Access and Fire Alarms and associated components.

Essential Duties And Responsibilities include the following. To perform this job successfully, the Commercial Installer II may be expected to perform some or all of the duties listed and other duties as assigned.
  • Acknowledge, implement, and enforce all ADT/Protection1 Policies and Procedures.
  • Maintain an on-going library of all ADT/Protection1 Policies, Procedures, and Technical Manuals.
  • Submit accurate and timely documentation to your immediate supervisor (Billing reports, Data entry information, Time cards).
  • Attend Classroom and Field Training as required.
  • Comply with ADT/Protection1's vehicle policy.
  • Maintain the appropriate Truck Stock Supplies/Tools/Equipment.
  • Maintain the appropriate basic hand tools necessary to perform required duties.
  • Perform New System Installations, System Upgrades, and New System Additions.
  • Perform Customer Instruction on System Operation and Functionality.
  • Perform System testing and Signal Verification.
Knowledge:
  • Knowledge of Company policies, procedures, guidelines, and practices.
  • Must have working knowledge of local and national codes.
  • Must have working knowledge of equipment application, compatibility, mounting techniques, programming, and testing.
  • Must have working knowledge of Commercial Fire Systems, CCTV, Intercom, and Card Access Systems.
Skills:
  • Excellent time management, planning and forward-thinking skills.
  • Self-motivated and a professional attitude.
  • Excellent communication and listening skills.
  • Excellent teambuilding, customer service, and interpersonal skills.
  • Must possess good decision making skills, be very organized and detail oriented.
  • Must be able to perform basic system design.
  • Must be able to read diagrams and blueprints.
  • Must be able to take a project from the design stage and see it through to completion.
Abilities:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to write routine reports and correspondence.  
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to adapt to changes in the work environment, delays or unexpected events; manage competing         demands; change approach or method to best fit the situation.
  • Ability to concentrate on a task over a period of time without being distracted.
  • Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.
Physical Demands:
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. 
  • The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 10 pounds.  
  • Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:  
  • While performing the duties of this job, the employee is frequently exposed to high, precarious places and outside weather conditions. 
  • The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and risk of electrical shock. 
  • The noise level in the work environment is usually moderate to loud.
  • This job involves working with 110-volt electricity and may involve working around 120-volt electricity.
  • Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
  • This position involves the possibility of crawling under structures or in attics and must be able to bend and work in tight spaces.
  • The employee is required to be available to work on weekends, holidays and after 5 p.m. as needed.
Minimum Qualifications:
  • High School Diploma or General Education Degree (GED) and three years minimum alarm industry installation technician experience; or the equivalent combination of education and experience.
Certificates, Licenses, Registrations: 
  • Applicable state and local licenses as required.
  • Must have valid driver’s license issued by the state in which they reside and proper automobile registration.
As of April 2017, Protection1 merged with ADT to become the leading company in the electronic security industry. As we progress through our integration, you will see collateral, building signs and apparel from both companies, but please know: we are on our way to becoming a completely unified ADT and while that happens, we are better together.
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