Company Overview:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
Position Summary:
The ADT Business Territory Manager is the leader of the Business Account Representative Sales team. The leader in this role is responsible for developing a Business sales team consisting of highly successful, productive sales representatives capable exceeding company revenue expectations as well as maintaining a high level of customer service. The Business Territory manager is responsible for driving sales expectations, marketing initiatives and ensuring channel profitability throughout their region. This position requires a strong, organized, business focused integrity centered leader who possess expert knowledge in the commercial security sales market place.
Duties and Responsibilities:
- Adhere to current ADT policies, procedures, products, programs and services.
- Plan, coordinate and implement commercial sales functions and process
- Attain and strive to exceed budgeted revenue expectations
- Responsible for maintaining effective customer communications and building solid customer relationship throughout the accounts life cycle
- Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues, thereby preserving excellent customer relations
- Assure profitability of the channel is achieved
- Build and retain effective, productive, motivated Business sales representatives
- Set production goals, coach and motive team to exceed budget expectations
- Manage and assign areas to Business representatives within their region
- Measure the activities of each Business Sales Representative to assure their business activities will produce required results and conform with all ADT guidelines
- Continuously monitor the sales growth vs. budget expectations, sales plans target objectives, revenue growth performance and increased market share growth
- Implement and execute ADT’s Business marketing strategies and business plans
- Work in conjunction with other department and business leaders to assure congruence with sales and operations
- Developing sales opportunities to target user segments
- Provide training and education to sales staff
- Develop and implement key account strategic and tactical plans that insure account penetration and increased annual business.
