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Product Manager - Software (Job ID 2110107)

Irving, Texas

Categories General Management, Corporate
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Company Overview:

At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter, LinkedIn, Facebook and Instagram.

Position Summary:

Summary:Commercial Software Product Manager is responsible for defining and driving the strategic direction of the Commercial software product roadmaps and ensuring they align with the goals of the organization. The Software Product Manager will partner with the business and engineering teams to spec new products/features and work with go to market teams to bring them to market. The Product Manager will also provide key strategic and tactical direction to vendor partners. Actions and decisions made by the Product Manager will affect current and future sales strategies, partner relationships, markets, application of technology, and overall growth of the Commercial customer software experience.

Duties and Responsibilities:

  • Create, prioritize and maintain software product roadmap for eSuite and other applications as assigned
  • Interface with internal and external stakeholders, prospects, customers and partners to understand, develop, evaluate and prioritize business and product requirements on an ongoing basis
  • Continuous evaluation of product strategy and vision
  • Support planning and execution for next generation of products – help build organizational consensus and drive execution
  • Define, document and execute product releases with software development, hardware development, production teams and third-party vendors
  • Maintain relationships with key software technology partners
  • Maintain deep understanding of best practice and benchmarking. Perform ongoing competitive analysis and develop a strong understand of business priorities
  • Function as technical point of contact addressing complaints and resolving problems
  • Maintain strong relationships across Operations, Marketing, Engineering, Legal and IT to ensure continued compliance with ADT and other industry standards and requirements
  • Other duties as assigned


  • Four (4) year degree or equivalent business experience


  • A minimum of 5 years of relevant industry experience
  • Experience with usability testing and analyzing user feedback and behavior


  • A well-developed knowledge of key business processes within the ADT environment is preferred.
  • Experience presenting and speaking to wide-ranging audiences (including senior executives), customer visits, webinars, trade shows and industry events
  • Strong background in business principles, practices and procedures
  • Experience developing applications and platforms and bringing them to market
  • Project management skills to execute a product roadmap, moving a project from inception to completion.
  • Proven ability to work on a team and independently on multiple high priority projects within a limited span of time.
  • Proven organizational, interpersonal and relationship building skills.

ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at to learn more.


Irving, Texas

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