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IS Project Manager - Newark, DE (Job ID 2015413)

Newark, Delaware

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  • High school diploma or equivalent
  • Full Time
  • Valid driver’s license and a clean driving record

Success Profile

Successful ADT Sales Reps have creative lead-generating techniques and the drive to exceed sales goals. You’ll use your strong communication and selling skills to present innovative security solutions to customers. Ready to become an Everyday Hero and make a difference by helping others protect what matters most to them?

  • Communication
  • Sales minded
  • Driven
  • Resourceful
  • Organized
  • Goal-oriented


I help stay more than a few steps ahead of intruders. - Sean T., Sales

Job Details

Categories Business Development, Sales
Company Overview:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter, LinkedIn, Facebook and Instagram.

Position Summary:
Project Manager is responsible for the initiation, planning, execution, monitoring and implementation of projects related to organization’s objectives. Responsibilities also include proactively identifying project risks and mitigation strategies for those risks, building, maintaining and tracking project schedules, capturing, categorizing and identifying resolution of project issues.

Essential Duties And Responsibilities:
To perform this job successfully, the Project Manager may be expected to perform some or all of the duties listed, and other duties as assigned.
  • Analyzes issues and develops viable solutions; and directs the work of internal and external resources.
  • Ensures projects are completed timely and within budget.
  • Work with Program Manager (if applicable) to coordinate the management of multiple related projects directed toward strategic business and organizational objectives.
  • Build credibility, establish rapport and maintain communication with stakeholders at multiple levels, including those external to the organization.
  • Define and initiate projects; and work to manage cost, schedule, and performance of projects while working to ensure ultimate success and acceptance of the project.
  • Determine and coordinate the sharing of resources among various projects to the overall benefit of the company.
  • Perform a variety of project related complex tasks as required including project reviews, progress status with business and development departments.
Supervisory Responsibilities:
  • Plan and schedule, analyze and direct the work of internal and external resources assigned to project.
  • Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook), and Internet.
  • Knowledge of Company policies, procedures, guidelines, and practices
  • Strong technical knowledge, of relevant technology and tools.
  • Knowledge of the assigned business unit/area's direction and practices.
  • Knowledge of Project Management principals, practices, and techniques preferred.
  • Excellent time management, planning and forward-thinking skills.
  • Self-motivated and a professional attitude.
  • Excellent communication and listening skills with ability to engage all management levels.
  • Excellent team building, customer service, and interpersonal skills.
  • Must possess good decision making skills, be very organized and detail oriented.
  • Exceptional leadership skills that can energize multidiscipline work teams to respond to business needs.
  • Strong analytical, problem-solving, and conceptual skills.
  • Strong project management skills, with experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors.
  • Excellent human resource management skills.
  • Demonstrated competency in the execution of multiple projects, including managing resources across multiple projects to meet goals.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedures manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
  • Ability to complete formulas, scientific equations, and develop applicable graphs.
  • Ability to deal with a variety of abstract and concrete variables.
  • Ability to travel as necessary to accomplish assigned project objectives.
Specific Duties:
  • Manage medium to large size projects without supervision.
  • Manage installation technicians, resources and subcontractors
  • Work with purchasing department to provide timely cost effective purchasing for projects
  • Provide daily progress reports
  • Run and attend job meetings (pre, daily and post).
  • Ensure project budgets are being met.
  • Manage the project time lines.
  • Manage equipment ordering timelines and delivery.
  • Visit job site to ensure the customer’s needs are being met during the installation.
  • Coordinate all close out documentation
  • Meet with customers to discuss change orders and report progress
  • Ensure project quality and customer satisfaction
  • Interface with customers ensuring that the customer’s expectations are met in accordance to the purchase
  • Process change orders
  • Interface with the Sales Team to promote a successful project
  • Work in compliance with Protection One’s safety manual with safety of self and others in mind at all times
  • All paper work is submitted on time and filled out completely
  • Daily communications with Operations Manager/Field Operations Manager on delays, requirements and general status of jobs
  • Manage multiple crews working on different projects to ensure jobs are on track and within the estimate
  • All work is performed to Integration Logistics Division standards and quality installation techniques are practiced
  • All jobs are run within each phase’s cost and time estimate (example: wire pull, mounting, etc.)
  • Work with Systems Engineers on startup to ensure complete system compliance
  • Completes closeout and turnover of jobs to the client and service department
  • PM is responsible for final system testing, job sign-off, and turnover of a quality product to the customer.
Technical Competencies:
  • Understand network principles including but not limited to:
    • IP addressing
    • Subnets
    • Port Forwarding
    • Cabling standards
  • Understand CCTV operation including but not limited to:
    • DVR’s
    • NVR’s
    • IP cameras
    • Analog cameras
    • Power Supplies
    • Encoders/Decoders
    • Matrix systems
    • PTZ cameras and formats
    • Camera placement
    • Lens selection and focusing
    • Cabling sizes and limitations
    • Remote viewing
    • Transmission methods (twisted pair, fiber optic, wireless, coax)
  • Understand Access Control operation including but not limited to:
  • Card readers and formats
  • Credentials
  • Badge systems
  • Lock
  • selection and installation
  • Power Supplies
  • Cable selections and limitations
  • Request to exit devices
  • Codes
  • Intercoms
  • Entry system
  • Data communication formats
  • Understand Security System operation including but not limited to:
    • Control panel installation
    • Control devices (Keypads)
    • Motion sensor operations and placement
    • Glass break detection selection and placement
    • Power Supplies
    • System programming from keypads
    • Central station operation and report code formats
    • False alarm reduction procedures
  • Understand Fire Detection System operation including but not limited to:
    • Control panel installation
    • Control devices (Keypads)
    • Smoke detector selection and placement
    • Heat detector selection and placement
    • Power Supplies
    • Notification appliances
    • Federal, State and local codes
    • Inspection procedures
    • Manual pull station placements
    • Cabling requirements and codes
Physical Demands:
  • While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and talk or hear. The employee frequently is required to reach with hands and arms.
  • The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
  • The noise level in the work environment is usually moderate.
  • Normal office environment.
Minimum Qualifications:
  • Bachelor's degree (B. A.) from four-year college or university; and five to seven years related experience working with applications development and/or training; or equivalent combination of education and experience.
  • Master’s Degree preferred.
  • Alarm industry, video surveillance, and/or access control experience preferred.
Certificates, Licenses, Registrations:
  • Valid Driver’s License.
  • Project Management Professional (PMP) certification preferred.

ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at to learn more.

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Newark, Delaware

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