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About Field Operations at ADT

An analytical thinker. A problem-solver who can manage all aspects of security system installation. As a member of our ADT Field Operations team, you’ll work closely with our customers and our customer care team. You’ll ensure all systems are installed and running properly. You’ll need the ability to test all components, diagnose and troubleshoot, as well as repair and escalate issues as necessary. Ready to become an Everyday Hero and make a difference by helping others protect what matters most to them??

Commercial Installer - San Bernandino

Apply Later Job ID 1810518 Date posted
Position Summary:
Perform installation of commercial alarm systems and components.   Educate customers on the proper use of all installed equipment, and address questions or concerns of the customer.

Essential Duties And Responsibilities include the following. To perform this job successfully, the Commercial Installer I may be expected to perform some or all of the duties listed and other duties as assigned.
  • Perform New Commercial Alarm, Fire, CCTV and Card Access System Installations.
  • Work involves driving a company vehicle; using hand tools; and performing alarm system installations, upgrades, and additions.
  • Must maintain a good driving record.
  • Perform Customer Instruction on System Operation and Functionality.
  • Perform System Testing and Signal Verification.
  • Attend Classroom and Field Training as required.
  • Comply with ADT/Protection1’s vehicle policy.
Knowledge:
  • Knowledge of Company policies, procedures, guidelines, and practices.
Skills:
  • Excellent time management, planning and forward-thinking skills.
  • Self-motivated and a professional attitude.
  • Excellent communication and listening skills.
  • Excellent teambuilding, customer service, and interpersonal skills.
  • Must possess good decision making skills, be very organized and detail oriented.
Abilities:
  • Ability to use discretion and problem analysis.
  • Ability to work effectively with others.
  • Ability to work as part of a dynamic team and be flexible.
  • Ability and willingness to make key contributions to the growth of the business.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to write routine reports and correspondence.  
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation.
  • Ability to concentrate on a task over a period of time without being distracted.
  • Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.
Physical Demands: 
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. 
  • The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 10 pounds.  
  • Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
  • While performing the duties of this job, the employee is frequently exposed to high, precarious places and outside weather conditions. 
  • The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and risk of electrical shock. 
  • The noise level in the work environment is usually moderate to loud.
  • This job involves working with 110-volt electricity and may involve working around 120-volt electricity.
  • Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
  • This position involves the possibility of crawling under structures or in attics and must be able to bend and work in tight spaces.
  • The employee is required to be available to work on weekends, holidays and after 5 p.m. as needed.
Minimum Qualifications: 
  • High School Diploma or General Education Degree (GED) and one to two years minimum alarm industry installation technician experience; or the equivalent combination of education and experience.
Certificates, Licenses, Registrations: 
  • CA - Alarm Agent License required.
  • Must have valid drivers license issued by the state in which they reside and proper automobile registration.
As of April 2017, Protection1 merged with ADT to become the leading company in the electronic security industry. As we progress through our integration, you will see collateral, building signs and apparel from both companies, but please know: we are on our way to becoming a completely unified ADT and while that happens, we are better together.
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