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sgl jennifer kisner

Employee Spotlight - Jennifer Kisner

Congratulations to Jennifer Kisner, ADT's Top Self-Generated Leads Performer! Jennifer works as a Small Business Sales Rep in Fort Worth, TX, and provided some insight into what makes her a successful Sales Rep at ADT:


Q: How long have you been with ADT?

A: I’ve worked at ADT for 17 years, including time at Smith Alarms and Security Link, which were acquired by ADT. 

Q: What does it take to be one of the top Self-Generated Lead producers in the company?

A: Believing ADT is the best security company in the business, listening, providing the best customer service possible, and always asking for more business.

Q: Who has been most instrumental in helping you achieve your success?

A: Everyone who knows me knows that my husband, Roy Kisner (also an ADT employee), has been my biggest supporter and has helped me every step of the way. My manager, Todd Pomeroy, has provided much appreciated help and support. He always goes above and beyond what I expect from a sales manager. There are a lot of really great people at ADT, past and present, that have helped me!

Q: What’s your most memorable SG-related experience?

A: Going to a customer’s location to help them with a billing issue on their office alarm account, and coming back with 10 alarm agreements followed by 50 camera systems and 10 more alarms a few months later.

Q: What’s one trick-of-the-trade you can share that could help other sales reps looking to improve their SGL performance?

A: When door knocking, contact other vendors tagging the same doors you are. In addition to lead sharing, they may be able to provide contact information or insight on businesses you’re trying to contact. They may also make a good referral partner. 

Thank you for the hard work and dedication you've put into your career Jennifer!

ADT is currently hiring more Small Business Sales Reps around the country. Join our team.

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