Enterprise Cloud Platforms Unix Analyst (Job 3021286)

Summary:

The Cloud & Platform Analyst is responsible for supporting and operating enterprise compute platforms across a hybrid environment including on-prem data centers and Google Cloud Platform (GCP). This role focuses on day-to-day operations, support, and execution across Google Compute Engine (GCE), VMware environments, and Linux-based systems. The ideal candidate is a hands-on operator with foundational technical skills who can follow established architectural standards, assist with cloud and infrastructure initiatives, and contribute to maintaining stable, secure, and scalable hybrid environments.

Duties and Responsibilities:

• Support day-to-day operations of computer platforms across on-prem and cloud environments (GCP).

• Assist in provisioning, configuration, and maintenance of virtual machines in GCE and VMware environments.

• Support hybrid infrastructure operations, ensuring availability, performance, and stability of systems.

• Participate in execution of infrastructure and migration activities (on-prem to cloud, cloud-to-cloud) under guidance of senior engineers.

• Assist with IBM Power Systems (Power Series) environments, including AIX-based workloads where applicable.

• Perform routine system administration tasks including patching, updates, monitoring, and troubleshooting.

• Support Linux environments across multiple distributions (RHEL, Ubuntu, SUSE); exposure to AIX is a plus.

• Execute Infrastructure as Code (IaC) deployments and automation tasks using pre-defined templates and standards.

• Follow established runbooks for provisioning, incident response, and operational activities.

• Work closely with middleware, application, and DevOps teams to support platform requirements.

• Assist in troubleshooting incidents and performing root cause analysis with guidance from senior engineers.

• Maintain system documentation, runbooks, and operational procedures.

• Ensure adherence to security policies, compliance requirements, and configuration standards.

• Participate in on-call rotation, providing after-hours support for production systems and incident response.

Skills and Competencies:

• Foundational knowledge of Google Cloud Platform (GCP), particularly Compute Engine (GCE).

• Basic understanding of cloud and on-prem infrastructure concepts, including virtualization and networking.

• Familiarity with VMware environments (vSphere/vCenter) and virtual machine lifecycle management.

• Exposure to IBM Power Systems (Power Series) and AIX environments is a plus.

• Working knowledge of Linux operating systems (RHEL, Ubuntu, SUSE).

• Basic understanding of Infrastructure as Code (Terraform or similar) and automation concepts.

• Ability to follow operational procedures and implement predefined technical solutions.

• Strong troubleshooting and problem-solving skills in a production support environment.

• Ability to work effectively with cross-functional teams (applications, middleware, networking).

• Strong attention to detail and ownership in executing assigned tasks.

• Willingness to learn, adapt, and grow technical skillsets across cloud and infrastructure domains.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, IT, or equivalent experience.
• 2–5+ years of experience in IT operations, infrastructure support, or cloud support roles.
• Exposure to cloud platforms (GCP/AWS/Azure) or virtualization technologies.
• Experience supporting Linux-based environments.

Preferred Qualifications:

• Exposure to VMware environments and enterprise infrastructure operations.
• Exposure to IBM Power Systems and AIX environments.
• Basic experience with automation or scripting (Terraform, Ansible, Bash).
• Experience supporting hybrid (cloud + on-prem) environments.
• Familiarity with ITIL practices and incident management.

Required Licensing or Certifications:

• RHEL or Unix certifications

• Azure, AWS, GCP certifications

• Any technical certifications

Working Conditions:

• Hybrid: 4 days at office, 1 day from home

Travel:

• Minimum, 10%