Small Business Sales Representative (Job 3014259)
Category: Sales
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.
Position Summary:
- Provide resolution and close sales for both new and existing customers by taking qualified prospects through critical selling path of gathering information, determining needs and scheduling installation appointments.
- For all customers who are unable to purchase over the phone, position for an on-site consultation with a local sales representative.
- Ensure customer satisfaction by providing a high level of service, which includes determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Education/Certification:
- High School diploma or equivalent
Experience:
- Minimum 1 year Sales experience, preferably within a call center.
Skills:
- Demonstrated sales ability, including closing skills.
- Ability to probe, conduct needs analysis and make appropriate recommendations.
- Excellent listening and communication skills
- Ability to perform multiple tasks in a high call volume environment.
- Positive interpersonal skills.
- Basic typing\PC experience required.
Shift:
- 5 day work schedule including every Saturday with one weekday off.
Compensation & Benefits
- $11 per hour plus potential to make a minimum of $1,800 per month in commissions
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
- Paid Time Off